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Returns and Refund - M4Craft.com

Returns and Refund

Returns are accepted withn 10 calendar days from & including the date of delivery. In case you are not satisfied with product quality you may request return of product on this Website under return section or by email at "online [dot] sales [at] m4design [dot] in". Returns are accepted only when all packaging and tags are returned intact.

In case you receive a damaged product, kindly send the picture to us immediately on receipt of broken product to initiate the re-shipment or return / refund as per case. Broken on arrival re-shipments / returns / refunds shall not be accepted after 2 days including date of delivery of product.

Refunded amounts are generally returned within 2 – 15 business days; however, the length of time required for the funds to be credited to your account is determined by your financial institution. Please check with your financial institution on their specific rules regarding returned or refunded transactions.

MFOUR has no obligation to issue refunds if we received return request within time-frame as specified above.

The refunds cannot be issued in following cases:

i. If the payment is made for purchase of non-refundable products or services;

ii. You cannot provide us with full and accurate information required to complete the refund or credit;

iii. The refund request directs MFOUR to issue the refund to a different financial institution than the source where the original payment was received;

iv. MFOUR did not received the payment for which the refund request is made due to force majeure or other causes beyond our direct control.

In the event a refund cannot be handled within standard refund protocols or process, you may be asked to supply additional information and to provide documentation of the original charge. Information disclosed to MFOUR for the purposes of processing a customer refund will be protected in accordance with our current Privacy Policy.

Refunds requiring special handling may result in a delayed return of the funds